Terms of service

1. General

This website is operated by Houkika. By accessing or purchasing from our site, you agree to the terms and conditions stated below. Houkika reserves the right to modify these terms without prior notice.

2. Product Information & Pricing

All Houkika pieces are handcrafted. Due to the natural characteristics of materials such as pearls and gemstones, slight variations may occur. All prices are displayed in the indicated currency and exclude applicable taxes. Houkika reserves the right to change prices at any time.

3. Orders & Payment

Orders are processed once payment is confirmed. Only the payment methods displayed on the checkout page are accepted. Houkika reserves the right to refuse or cancel any order suspected to be fraudulent or incorrect.

4. Delivery

International orders are prepared and handed over to customs within 3–5 business days after payment confirmation. Delivery time may vary based on customs and postal procedures of the destination country. Customs duties, taxes, and any additional fees are the responsibility of the buyer.

5. Returns & Exchanges

Returns and exchanges are subject to the terms outlined in our Return & Exchange Policy. Personalized items are non-returnable and non-exchangeable.

6. Intellectual Property

All content on this website — including but not limited to designs, texts, images, logos, and photographs — is the property of Houkika. Any unauthorized use, reproduction, or distribution is strictly prohibited.

7. Limitation of Liability

Houkika is not responsible for any direct or indirect damages arising from website interruptions, third-party services, or shipping delays. Minor variations resulting from natural materials or handcrafting do not constitute a defect.

8. Governing Law

These terms are governed by the laws of the country where Houkika is headquartered. In case of disputes, competent courts and authorities shall apply relevant legal procedures.